Landlord Guide
Helping to find responsible and caring Forever homes.
Do You Want to:
- Enhance profitability?
- Lower vacancy rates?
- Reduce turnover?
- Broaden your pool of prospective tenants?
- Promote a sense of tenant safety & security?
- Rent to happy & satisfied tenants?
Then Open Your Doors To Responsible Pet Owners!
Pets are Welcome Referral list
A free, convenient, and effective way to increase your pool of
well qualified prospective renters. The list is provided to a growing
number of tenants who are actively seeking rental housing with their
pets, and all Lakes Region property owners and managers are invited
to list their "pets O.K." rentals with NHHS.
Landlord Network
We can put property owners in touch with landlords who have had
years of experience with successful open door policies. Learn how
others benefit by renting to responsible pet owners.
PAW consultations
NHHS experts are available, free of charge, for on site, consultations
on pet policies, damage deposits, screening for responsible pet
owners, and any other questions that you may have in setting up
an Pets Are Welcome Policy.
PAW Support Team
Ongoing support services for landlords and tenants available from
our PAW Team. Our experts in animals behavior, veterinary medicine,
animal placement, and responsible pet ownership education are here
to answer questions and help solve pet peeves before they become
pet problems
Myth vs Reality
Myth: "If I let one tenant have a pet. I’ll have to
let everyone have one."
Reality: Many landlords fear that if they allow pets they
will be overrun with irresponsible pet owners and the problems
they create. But with a few simple procedures and precautions
in place, landlords can successfully screen out these people without
penalizing responsible pet owners who will make excellent tenants.
Myth: "One pet might be okay, but more than one is
just too many."
Reality: In some cases, a second pet may actually
make life easier all around. Most companion animals, including
dogs and cats, are social beings and companionship is one of their
highest priorities. For a pet that spends a lot of time alone,
a playmate will help alleviate boredom. And the playmates need
not be of the same species; many dogs and cats, for instance,
can become the best of friends when raised together or properly
introduced.
Myth: "Dogs need big back yards and someone to be home
with them all day."
Reality: Dogs do need regular exercise and a chance to
spend time with their human caretakers. But when these requirements
are met, dogs can be happy in the city or the county. And fortunately
it’s easy to keep a dog happy and healthy in New Hampshire. Check
with your local park and recreation for parks that allow dogs.
Myth: "Small dogs are o.k. but big dogs just aren’t
suited to apartment life."
Reality: It’s not a dog’s size which determines how well
it will do in rental housing, it’s a dog’s energy level and exercise
requirements that are important. Many large dogs tend to be more
laid back and easy going than their tiny counterparts. More active
breeds may require a greater commitment from their owners to ensure
these animals get the exercise they need. Other factors, such
as age and temperament, can also be important. Older dogs even
large ones for instance, are generally less active than puppies.
Successful Pet Policies:
A Guideline for Property Owners
The following are some general guidelines for property owners
to consider when setting up a pet policy. These are not hard and
fast rules, and policies for individual properties should be designed
to best meet your specific needs.
Start with screening. Careful screening of prospective
tenants is the first step to a successful pet policy. By asking
a few simple questions, property owners can screen out irresponsible
pet owners and find the responsible ones who will make good tenants.
Put it in writing. A written agreement protects the interests
of both property owner and tenant, and pet rules and procedures
help avoid misunderstandings.
Charge reasonable pet deposits. What is reasonable may
vary, depending on the nature of each rental. While many landlords
don’t charge any additional pet deposit, one recent survey showed
that the most common pet deposit was $150.
Establish limits. Limit permissible animals to common pets
like dogs, cats, rodents, fish, and birds. A policy on how many
pets each tenant may own can also help keep the building’s pet population
at manageable levels.
Set parameters. Should certain types of pets be confined
to tenants’ apartments? Should other pets be permitted in all or
only parts of the common areas? Should dogs be leashed when in hallways
and other communal areas? Establish pet regulations in advance,
before any conflicts arise.
Ensure cleanliness. A responsible pet owner will agree
to immediately pick up and dispose of dog feces, bag kitty litter
before placing it in garbage containers, and take other necessary
sanitation measures.
Require spaying and neutering. Spayed and neutered animals
are generally healthier, better behaved, and more suited to apartment
living than their unaltered counterparts.
Determine emergency arrangements. Property owners may want
keep a file with the names and addresses of each pet’s veterinarian
and substitute caretakers designated by the tenant. Ensure that
tenant’s have an evacuation plan for when they are home and when
they are not home in case of an emergency.
Put disciplinary procedures in writing and enforce them fairly.
These procedures might include a provision for warning (s)
before any punitive measures are taken. Whatever the policy, fair
and consistent enforcement will reduce disputes and make for better
relations between management and tenants.
Responsible Pet Owners A Checklist for Landlords
The following is a list of questions for property owners to
use when interviewing prospective tenants with pets. These questions
are intended as a starting point to help property owners get to
know a tenant and his or her commitment to providing responsible
pet care. In addition to discussing these questions, we recommend
that property owners ask prospective tenants to bring their pets,
especially dogs, to the interview: a well groomed, well behaved
pet is one of the best signs of a responsible pet owner.
For all pet owners:
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What type of pet (s) do you have?
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How long have you had them?
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Do you have a letter or other documentation from your veterinarian
stating that each pet is in good health and is up to date
on all his/her vaccinations?
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Have there been any complaints about your pet at your current
address? How did you resolve them?
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Did your pet (s) cause damage at your current address?
If so, did you pay your landlord for all the damage done?
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May I contact your current landlord to discuss your pet
further?
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May I visit you and your pet (s) at your current address
to see how the animals getting along?
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Would you object to my checking in on the pet after you
move in?
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Who will care for your pet (s) when you go away on vacation
or business?
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Are you a member of the New Hampshire Humane Society or
other humane organization?
For cat owners:
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Has your cat been spayed or neutered?
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Does your cat use the litter box you provide?
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Do you keep your cat inside?
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Does your cat have any medical or behavior problems? If
so, what treatment/ training is he or she receiving?
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How does your cat get along with other animals and people?
For dog owners:
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Has your dog been spayed or neutered?
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Is your dog housetrained?
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Have you and your dog completed a dog obedience class?
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How and how often do you exercise your dog?
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Do you keep your dog on a leash when you go for walks?
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Do you make a point of cleaning up after your dog?
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How much time does your dog spend alone each day?
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Does your dog stay inside when it is alone?
New Hampshire Law
Companion Animals RSA 161-F:30
Animals mean common domesticated household animals limited to:
dogs, cats, caged birds, and aquarium fish.
Housing for the elderly means public housing facilities financed
by either the state or federal government to provide living accommodations
for persons 60 years of age or older but shall not include nursing
homes or high rise apartment buildings.
161-F:31 Authority. Any housing for the elderly
shall permit the tenants of each housing project upon petition of
10 % of all tenants to determine by a simple majority vote of those
voting whether or not to allow the tenants in their building to
have companion animals, provided that a 6 month period elapses between
votes and that a subsequent vote shall not affect animals already
on the premises which were permitted by a previous vote. If the
vote permits tenants to maintain companion animals on the premises,
the tenants shall adopt, with input from building management, rules
relative to reasonable limitations and restrictions to be imposed
from maintaining a companion animal that is not covered by RSA 161-F:33.
Any complaints regarding a tenant’s companion animal shall be handled
in the same manner as any other tenant complaint and pursuant to
the provisions of RSA 466:31.
161-F:32 Damage Deposit. If companion animals
are permitted, tenants desiring to have them as pets shall post,
with the management of the building, a damage deposit which shall
be a sum of money not to exceed 1 1/2 times the amount of a month’s
rent paid by the tenant.
161-F:33 Owner’s Responsibility. The tenant owner
of a companion animal shall have the following responsibilities:
I. (a) to provide the management with a signed agreement with
some person, or other legal entitiy, other than another tenant,
that such person or legal entity shall act as a temporary or permanent
caretaker for the companion animal if the owner cannot care for
it, whether temporarily or permanently.
(b) the signed agreement shall also permit management to implement
the agreement referred to in subparagraph (a) if the animal is
not cared for properly or is abused in any manner.
II. To provide the management with a veterinarian certificate
stating that the animal is in good health and, if the animal is
a cat or dog, that it has been neutered or spayed, as applicable.
III. To be totally responsible for the care and cleanliness of
the companion animal whether within the owner’s building, on the
building grounds, or on adjacent property.
IV. To be limited to no more than one companion animal per apartment,
with the exception of birds and aquarium fish.
V. To abide by any local ordinances that may affect the custody
of certain companion animals.
Sample Pet Policy
This sample pet policy and the accompanying lease amendment
are intended to provide landlords with a starting point to develop
pet rules and procedures for their own rental buildings. While we
believe the sample policy we have designed will fit the needs of
most rental buildings, you should consider this policy in light
of your particular situation and consult with your attorney before
adopting a final set of rules.
Statement of Values
The management of __________________________ wants to encourage
tenants to value and enjoy their apartments as they would their
own homes. We believe that tenants should be given every opportunity
to pursue their interests, consistent with the rights of their fellow
tenants and the property owners (s). By fostering an attitude of
mutual respect and cooperation, our common interest in a safe, pleasant,
and well maintained building is best achieved.
In keeping with this philosophy and after carefully considering
all the interests involved, we have decided to adopt a limited pet
policy that will allow tenants committed to responsible pet ownership
to have a pet. In reaching this decision, we have taken into account
the important contributions that pets can make to the lives of people
who value and appreciate animals. The pet policy is designed to
protect both pet owners and non pet owners, and to ensure that the
animals themselves receive responsible care. The policy applies
to all pets kept in the building and will be strictly enforced.
All tenants will receive a copy of the policy.
Pet Policy
1. Permission to keep a pet is granted at management’s sole discretion
and is subject to tenant's strict adherence to all aspects of this
pet policy. Any tenant who wish to keep a pet will first obtain
management's approval and sign a pet agreement.
2. Only common household pets will be allowed. These include dogs,
cats, fish, birds, rabbits, rodents such as guinea pigs and hamsters,
kept as companion animals. No tenants will be allowed to keep more
than ___cats and/or dogs. Requests to keep more than one pet of
any other species will be approved at management’s discretion.
3. In making a decision on whether to approve a tenant’s request
to keep a dog, management will take into account the dog’s temperament
and the arrangements the tenant has made for training and exercising
the dog.
4. Pets are to be kept inside the tenant’s apartment. Dogs going
in and out of the building must be on leash and under the tenant’s
control. If an off leash area is provided the tenant will remain
with the dog at all times.
5. Tenants are responsible for keeping all areas where pets are
housed clean, safe, and free of parasites, including fleas. Dog
owners must immediately pick up and dispose of, in a sanitary manner
all dog waste deposited on the street or grounds. Cat owners must
place soiled cat litter in tied, plastic bags and dispose of the
bags in garbage pails designated by management.
6. All adult dogs and cats must be spayed or neutered, unless a
veterinarian certifies that health problems prevent the dog or cat
from such surgery. All pets must receive proper veterinary care,
including all appropriate inoculations; must be well groomed; and
must be given a healthy diet and exercised according to their needs.
All pets must also be maintained in accordance with applicable state
and local laws. Dogs and cats must wear identification tags at all
times.
7. No pet is to be left alone in a tenant's apartment for a period
longer than that which is appropriate in light of the needs of the
individual pet. While this period may vary depending on the pet
in question, landlord and tenant understand that, in general, dogs
should not be left home alone for more than 9 hours, and other pets
for more than 24 hours, on a regular basis. When management has
reasonable cause to believe a pet is alone in an apartment and either
that pet is creating a disturbance or any other emergency situation
appears to exist with respect to that pet, management will attempt
to contact the tenant to remedy the situation. If management is
unable to contact the tenant within a reasonable period, management
may enter tenant’s apartment and make any necessary arrangements
for the pet’s care, including removing the pet and placing it in
a temporary home, such as a boarding kennel. Any costs incurred
will be deducted from tenant’s pet deposit. (see 9. Below.)
8. Tenants are responsible for ensuring that their pets don’t disturb
or annoy other tenants or neighbors. Tenants whose pet (s) are determined
by management to disturb other must remedy the situation immediately.
A tenant who fails to remedy the situation after ___warning (s)
will receive a 30 day notice to remove the pet from the premises.
If the tenant fails to remove the pet, the tenant will be considered
in breach of tenant’s lease or other rental agreement and may be
required to vacate the premises.
9. Tenants are responsible for and must immediate pay for all damages
or injuries caused by their pets. In addition, each tenant who wished
to keep a pet must pay a $____ pet deposit upon signing the pet
agreement. If the cost of repairing any damages caused by the pet
exceeds the pet deposit, management may use funds from the tenant’s
regular security deposit to cover the excess. If management uses
all or any portion of the pet deposit or security deposit to cover
any pet related damages or expenses incurred by management during
the tenant’s tenancy, the tenant must immediately restore the deposits
to their full original amounts.
10. The pet deposit is fully refundable if management determines
that there are no damages or other expenses caused by the pet (s)
upon tenants’ vacating the apartment or permanently relocating the
pet (s).
I have read and understand the above pet policy.
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______________________________
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____________________________
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Tenants
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Date
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Sample Cat Policy
This sample cat policy and the accompanying lease amendment
are intended to provide landlords with a starting point to develop
pet rules and procedures for their own rental buildings. While we
believe this sample policy will fit the needs of most rental buildings
you should consider the policy in light of your particular situation
and consult with your attorney before adopting a final set of rules.
Statement of Values
The management of ______________wants to encourage tenants to value
and enjoy their apartments as they would their own homes. We believe
tenants should be given every opportunity to pursue their interests,
consistent with the rights of their fellow tenants and the property
owner (s). By fostering an attitude of mutual respect and cooperation,
our common interest in a safe, pleasant, and well maintained building
is best achieved.
In keeping with this philosophy and after carefully considering
all the interests involved, we have decided to adopt a limited policy
that will allow tenants committed to responsible pet ownership to
keep a cat. In reaching this decision, we have taken into account
the important contributions that pets can make to the lives of people
who value and appreciate animals. This pet policy is designed to
protect both cat owners and non cat owners, and to ensure that the
animals themselves receive responsible care. The policy applies
to all cats kept in the building and will be strictly enforced.
All tenants will receive a copy of the policy.
Pet Policy
1. Permission to keep a cat is granted at management’s sole discretion
and is subject to tenant's strict adherence to all aspects of this
pet policy. Any tenant who wishes to keep a cat will first obtain
management’s approval and sign a pet agreement.
2. Only cats kept for companion purposes are permitted. No dogs
are allowed, and no tenant will be permitted to keep more than _______cat
(s).
3. Cats are to be kept inside the tenant’s apartments and are not
permitted in the hallways, common areas, or on the grounds of the
building except when traveling to and from the veterinarian, groomer,
etc. In these cases, the cat must be confined in a safe, secure
carrying case.
4. Cat owners are responsible for keeping all areas where their
cats are housed clean, safe, and free of parasites, including fleas.
Cat owners must place soiled cat litter in tied, plastic bags and
dispose of the bags in garbage pails designated by management.
5. All cats must be spayed or neutered, unless a veterinarian certifies
that health problems prevent the cat from being spayed or neutered.
All cats must receive proper veterinary care, including all appropriate
inoculations; must be well groomed; and must be given a healthy
diet. All cats must also be maintained in accordance with applicable
state and local laws.
6. No cat is to be left alone in a tenant’s apartment for a period
longer than that which is appropriate in light of the needs of the
individual cat. While this period may vary depending on the cat
in questions, landlord and tenant understand that, in general, cats
should not be left alone for more than 24 hours on a regular basis.
When management has reasonable cause to believe that a cat is alone
in an apartment and either the cat is creating a disturbance or
any other emergency situation appears to exist with respect to the
cat, management will attempt to contact the tenant to remedy the
situation. If management is unable to contact the tenant within
a reasonable period of time, management may enter a tenant’s apartment
and make appropriate arrangements for the cat’s care, including
removing the cat and placing it in a temporary home, such as a boarding
kennel. Any costs incurred will be deducted from the tenant's pet
deposit. (See 9 below.)
7. Tenants are responsible for ensuring that their cats do not
disturb or annoy other tenants or neighbors. Tenants whose cat (s)
are determined by management to be disturbing others must remedy
the situation after ______warning (s) will receive a 30 day notice
to remove the cat (s) from the premises. If the tenant fails to
remove the cat (s), the tenant will be considered in breach of tenant’s
lease or other rental agreement and may required to vacate the premises.
8. Tenants are responsible for and must immediately pay for all
damages or injuries caused by their cat (s). In addition, each tenant
who wishes to keep a pet must pay a $______pet deposit upon signing
the pet agreement. If the cost of repairing damage caused by the
cat (s) exceeds the pet deposit, management may use funds from the
tenant’s regular security deposit to cover the excess. If management
uses all or any portion of the pet deposit or security deposit to
cover any cat related damage or expenses incurred by management
during the tenant’s tenancy, the tenant must immediately restore
the deposits to their full, original amounts.
9. The pet deposit is fully refundable if management determines
that there is no damage or other expense caused by tenant’s cat
(s) upon tenant’s vacating the apartment or permanently relocating
the cat (s).
I have read and understanding the above pet policy.
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______________________________
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____________________________
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(Tenant)
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( Landlord)
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Sample Pet Agreement
This pet agreement is an amendment to the lease dated______________________________
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Between ______________________________
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and ____________________________
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(Tenant)
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( Landlord)
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1. Tenant has read and signed the pet policy attached to this agreement.
2. Tenant agrees to abide by the pet policy and landlord agrees
to permit tenant to keep the pet (s) described in this agreement
in accordance with the pet policy.
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Type of Pet
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Name
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Age
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Description
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3. Tenant shall be liable for any damage or injury whatsoever caused
by the pet (s) and shall pay landlord or landlord’s agents or employees
immediate, upon demand, for any and all costs incurred by landlord
as a result of damages or injury caused by the pet (s).
4. Tenant agrees to indemnify, hold harmless, and defend landlord
and all of landlord’s agents and employees against all liability,
judgements, expense (including costs and attorney’s fees), or claims
by third parties for any injury to any person or damage or any kind
whatsoever caused by tenant’s pet (s).
5. Tenant shall provide the following information and promptly
notify landlord in writing of any changes:
Emergency caretaker for pet (s):
Name:____________________________
Address:____________________________
Telephone: Home____________________________
Work____________________________
Veterinarian:____________________________
Name:____________________________
Address:____________________________
Telephone: Emergency #:____________________________
Pet Reference
General Information
1. Name of Tenant/Applicant
2. Current Address
3. Telephone
Pet Information
1. List pet (s) you currently have:
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Name
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Type
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Age
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Veterinarian
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2. Are pets permitted where you now live?
3. Can we call you current landlord for a pet reference?
Landlord Telephone
How long did your pet (s) live there? ________________,19____ to
____________,00_________
4. Can we call any former landlords for pet references?
Landlord Telephone
How long did your pet (s) live there?
5. Responsible pet ownership references:
Please list below references who know you and your pet and who
would be willing to discuss your pet with us. You may choose to
list people such as your neighbors, your veterinarian, or your dog
trainer, as appropriate.
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